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Banca Coop ha concluso l’inchiesta sull’invio di estratti conto, alla fine dello scorso anno, a circa 40'000 recapiti sbagliati. La notizia aveva suscitato polemiche sulla sicurezza.
L’istituto, controllato dalla Banca cantonale di Basilea, parla di una concatenazione di fatti negativi e di controlli insufficienti. "Misure per evitare il ripetersi di tali eventi sono state prese", si precisa in un comunicato.
La società Deloitte, che ha condotto l’inchiesta, ha trasmesso a Banca Coop 18 raccomandazioni per il rafforzamento della gestione dei rischi.
ats/Red.MM
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